What Data We Collect and Why We Hold It
When you open an account with us, we collect the details you submit during registration — your name, email address, and contact number. When you connect a payment method, transaction metadata from DANA, OVO, or GoPay passes through our system so we can match deposits to
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your account and process withdrawal requests accurately. We also collect device and session data — browser type, IP address, and access timestamps — to keep your account secure and to detect unusual login behaviour. Players in Medan who access the lobby via mobile generate session logs
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the same way desktop sessions do; both are treated identically under this policy. We do not collect payment credentials like your DANA PIN or OVO password — those stay inside your wallet app at all times. Data we hold is used only to operate your account,
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fulfil payment requests, respond to support queries, and where local law requires it, comply with applicable regulations. Availability of our services depends on local law and eligible regions. We do not sell, rent, or trade your personal data to marketing companies or unaffiliated third parties. Retention
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periods are tied to account activity; if your account is closed, we retain only what applicable law requires and delete the rest.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.